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29 November 2009 @ 12:30 pm
Fuck you Apple!  
It seems pretty clear that Apple changed something about the dock connector sometime during the lifetime of the iPod. There's a fair number of webpages about it, and there's even a fair number of posts on the Apple.com support site talking about compatibility. What i can not find, either directly from Apple or from anyone else, is exactly which versions of the various iPods use which versions of the dock connector.

So after failing to find anything on their support page i tried going to the "contact us" page. It turns out that Apple does not do support over email! If you want to talk to someone you have to call them on the phone! They're a frickin computer company! How can they not do email support??!? I don't like the phone! I don't want to talk to someone on the phone!

For the first time ever i'm actually considering getting an iPod, but Apple is not doing a lot to induce me. Quite the opposite in fact!
Current Mood: frustratedfrustrated
Ambermaggiedacatt on November 29th, 2009 09:02 pm (UTC)
Our iPod connector works with all iPods we have, including the iPhone, in that you can use it to play music and navigate albums/playlists. It does not properly charge anything above our old second-generation iPod, and I actually wonder whether it's fuxoring the power management on the newer ones since it's not the right voltage. YMMV.
DonAithnendonaithnen on November 29th, 2009 11:16 pm (UTC)
It seems like there's a lot of randomness in the results, especially for 3rd party connectors. I'm not sure if a lot of the third parties did something "wrong" with their old connectors, or if Apple just didn't tell them how to maintain forward compatibility and only made sure that their own old connectors continued to work when they designed the new connector format.