DonAithnen (donaithnen) wrote,

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Food errors

I seem to have discovered an order that In-n-Out, or at least the In-n-Out near my place, will get wrong something like 66 or 75% of the time. I ask for a light fries, animal style, no onions, and what they almost invariable plug into the register is "FF Animal Style light GR." Normally putting a "GR" after the "Animal Style" results in negating the grilled onions that normally come with it, however transposing the "light" like that frequently, almost invariably it seems at times, results in them thinking it means "light onions." So i get a regular fries animal style with less onions than normal, but still far more than i want. I usually point this out to them in the hopes that if they have their noses rubbed in it often enough they'll stop doing it. They always offer to make a correct order which i sometimes let them do but other times say i'll just take it as it is since i don't want to deal with the wait. (And then scrape off as many onions as i can and just try to ignore the rest.) So now that they've screwed it up four or five times am i allowed to make a point of it when placing my order without being an obnoxious customer?

Of course the entire issue would go away if i would stop ordering the fries "light." The problem is part of the process of making animal style fries is putting cheese on top and sticking them in a broiler to melt the cheese. Although it doesn't happen every time, a significant percentage of the time this takes fries that were somewhat more done than average and dries them out even more, making them stick like and annoying. If they're light then the broiling doesn't hurt them any. In fact sometimes they're still a bit underdone (especially if it's one of the cases where they had to rush an order through because they did it wrong the first time) but i'd far rather have somewhat underdone fries than somewhat overdone fries.

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