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10 November 2001 @ 10:16 am
Plane Tickets  
Oh, the other big thing I did yesterday. I'd been looking at the America West website to get some tickets to go visit people in Boston during my vacation in November.

I lot of the flights around thanksgiving were booked up (duh =) and the first flights after that left on the 27th. Starting form then, the first day that Yahoo Travel showed for return was Monday December 3rd. I talked to my bosses about it, and they said I could have one more day of PTO off.

So the next day I loaded up the America West site to try and order the flights. They didn't have a "cheapest flights" option like Yahoo Travel did, i had to put the specific dates in that i wanted having gotten them off the Yahoo site. But then i decided to put a return of Dec 2nd, just to see what i get. I find that there is a flgith leaving teh same time a day earlier, and the tickets only cost $30 more, so I decided to get that one. However the America West web page didn't have an option for using credit you have with the company, so I called them up.

The first person asked for my confirmation code (apparently the credit was stored in the same place as my previous flight had been in the data base) and then put me on hold for a little bit, and then told me that she was transfering me to a supervisor. I'm not sure why that was necessary, but in the long run it turned out to be a good thing.

The supervisor asked if i was still flying to Boston, the same as the previous tickets, and i said yes, so she asked me for the dates and flight numbers which i gave her, and she asked/assumed that the people i'd talked to before had said that there would be no fee for changing the reservation, and i said yeah =)

Then i said something about how i'd have to pay the extra $30 by credit card, and she asked me how much the price i was getting online was, and i told her $331.00 or something like that, and she said on her end the price was $420 or $440 or something like that. I asked her if there was anyway i could orer the tickets online to get the online price and then apply my credit. She said that there wasn't, but that since she was a manager, and i'd been so nice, she'd just give me the flight for the amount of credit i had! So the flight didn't even end up costing the $30 more that i had expected! =)

So i told my bosses that i'd managed to rearange things so that i didn't need the PTO off anymore, which is hopefully good for a little positive credit =)

Now i just need to get flights for christmas/new years worked out, i need to do that soon =P
 
 
 
Sister Atom Bomb of Courteous Debateakiko on November 10th, 2001 12:12 pm (UTC)
Where are you going for Christmas/New Years?
DonAithnendonaithnen on November 12th, 2001 11:10 am (UTC)
Well for christmas i'm going home to visit my parents, for new years i'm going to a friend's new year's party =)